Last Updated: 18/02/2026

1. Introduction

This Privacy Policy describes how MIXCON BEVERAGES PRIVATE LIMITED, operating under the brand name RAVE (“RAVE”, “we”, “us”, or “our”), collects, uses, discloses, and protects your personal information when you visit our website (“Site”) or purchase our products.

We are committed to safeguarding your privacy and ensuring transparency in how your data is handled.

By using our Site, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information
When you place an order, create an account, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely via payment gateway)

B. Order & Transaction Data

• Products purchased
• Transaction amount
• Payment method (processed via secure third-party providers such as Razorpay)
• Shipping details

We do not store your card or sensitive banking details on our servers.

C. Device & Usage Information
When you browse our Site, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Referral source
• Pages visited
• Time spent on pages

This helps us improve performance and security.

D. Cookies & Tracking Technologies
We use cookies and similar technologies to:

• Improve user experience
• Remember preferences
• Analyze website performance
• Run marketing campaigns

You can disable cookies via your browser settings, but some features may not function properly.

3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Deliver products and manage shipping
• Communicate order updates and responses to queries
• Send promotional offers (you may opt out anytime)
• Improve our website and product offerings
• Prevent fraud and enhance security
• Comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal information.

A. Trusted Service Providers
We may share your information with trusted partners such as:

• Payment processors (e.g., Razorpay)
• Logistics and courier partners
• Cloud hosting providers
• Marketing and analytics services

These partners are authorized to use your data only for providing services on our behalf.

B. Legal Authorities
If required by law, regulation, or court order, we may disclose information to comply with legal obligations.

C. With Your Consent
Where necessary, we may share information with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Secure server environments
• Encrypted data transmission (HTTPS)
• Restricted internal access
• Regular monitoring for vulnerabilities

All payment transactions are handled by certified payment gateways and are not stored on our servers.

However, no online transmission can be guaranteed 100% secure. We encourage safe browsing practices.

6. Third-Party Services

Our Site may contain links to third-party platforms (e.g., payment gateways, social media, analytics tools).

We are not responsible for how third-party websites collect or process your data. We recommend reviewing their privacy policies before engaging with them.

7. Your Rights & Choices

You have the right to:

• Access your personal data
• Update or correct your information
• Request deletion of your data (subject to legal obligations)
• Opt out of promotional communications

To exercise these rights, please contact us at:
ask.mixconbeverages@gmail.com

Transactional emails related to orders cannot be unsubscribed from.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill your orders
• Comply with legal and tax obligations
• Resolve disputes
• Enforce agreements

After this period, your data may be securely deleted or anonymized.

9. Children's Privacy

RAVE products and services are not intended for individuals under 18 years of age.

We do not knowingly collect personal data from minors. If we become aware that a minor has provided personal information, we will take steps to delete such data promptly.

10. Policy Updates

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after updates constitutes acceptance of the revised policy.

11. Grievance Redressal & Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Company Name: MIXCON BEVERAGES PRIVATE LIMITED
Email: ask.mixconbeverages@gmail.com

Our Grievance Officer will acknowledge your request within 48 hours and aim to resolve it within 30 days, in compliance with applicable Indian laws.

By using our Site and purchasing our products, you acknowledge that you have read and agreed to this Privacy Policy.

RAVE
Clean. Smart. Hydration.
Proudly Made in India