Last Updated: 18/02/2026

1. Introduction & Acceptance

This website (“Site”) is operated by MIXCON BEVERAGES PRIVATE LIMITED, under the brand name RAVE, registered at Indore, India.

By accessing this Site, browsing, or purchasing products from us, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use our Site or services.

2. Eligibility

You must be at least 18 years of age, or accessing the Site under the supervision of a legal guardian.

Our products are intended for responsible adult consumption.

You agree to comply with all applicable Indian laws while using this Site.

3. Accounts & Communication

If you create an account on our Site:

• You are responsible for maintaining the confidentiality of your login credentials.
• You must provide accurate and up-to-date information.
• You agree to receive transactional and promotional communications via email,
• SMS, or phone related to your orders or brand updates.
• You may opt out of promotional communication at any time.

4. Products, Orders & Pricing

We strive to ensure that product descriptions, images, and pricing are accurate. However:

• Minor variations may occur.
• Prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to modify pricing without prior notice.

We may cancel or refuse any order due to:

• Product unavailability
• Pricing errors
• Payment issues
• Suspected fraud
• Regulatory compliance concerns

If your order is cancelled after payment, a full refund will be issued.

5. Payment & Secure Checkout

All payments are processed securely through authorized payment gateways (e.g., Razorpay).

We do not store your card or banking details on our servers.

Payments are protected by industry-standard encryption and security protocols.

You agree to provide accurate billing details at checkout.

6. Shipping & Delivery

We currently ship within India.

Orders are typically processed within 1–2 business days (excluding public holidays).

Delivery timelines generally range from 3–7 business days, depending on your location.

Delivery times are estimates and may vary due to logistics delays, weather, or courier issues beyond our control.

7. Returns, Refunds & Cancellations

Please refer to our Refund & Cancellation Policy for detailed terms.

Key points:

• No returns for change of mind (food & beverage products).
• Damaged or incorrect orders must be reported within 48 hours of delivery.
• Refunds are processed to the original payment method within 7–10 business days, subject to bank processing times.

8. Intellectual Property

All content on this Site, including:

• Logos
• Product designs
• Text
• Images
• Graphics
• Videos
• Brand assets

are the intellectual property of MIXCON BEVERAGES PRIVATE LIMITED / RAVE.

You may not copy, reproduce, distribute, or exploit any content without written permission.

9. Prohibited Activities

You agree not to:

• Misuse the Site for unlawful purposes
• Attempt unauthorized access or hacking
• Transmit viruses or malicious code
• Engage in fraudulent transactions
• Interfere with Site functionality

Violation may result in termination of access and legal action where applicable.

10. Product Disclaimer

RAVE products are sold “as is.”

Individual experiences may vary.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should review ingredient information before consumption.

Please consume responsibly and consult a healthcare professional if you have allergies or medical conditions.

11. Limitation of Liability

To the maximum extent permitted by law:

RAVE shall not be liable for indirect, incidental, or consequential damages arising from use of the Site or products.

Our total liability shall not exceed the amount paid for the purchased product.

12. Indemnification

You agree to indemnify and hold harmless RAVE and its directors, employees, and affiliates from any claims arising due to:

• Your misuse of the Site
• Violation of these Terms
• Breach of applicable law

13. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Indore, India.

We encourage resolving disputes amicably by contacting us first.

14. Grievance Redressal & Contact Information

For queries, complaints, or legal notices, please contact:

Email: [Insert Official Email]
Phone: [Insert Phone Number]
Registered Address: [Insert Full Address]

Our Grievance Officer will acknowledge your request within 48 hours and aim to resolve it within 30 days, in compliance with applicable laws.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page.

Continued use of the Site constitutes acceptance of revised Terms.

By using our Site and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

RAVE
Clean. Smart. Hydration.
Made in India.